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August 2017

Hail the Boomer Consumer

MediaDisregard for the Boomer consumer runs rampant in American advertising. There is a good reason for it: Many advertisers and their agencies believe the future is in youth. The rationale is that it pays to invest marketing dollars in reaching younger generations who will hopefully become long-term customers of a brand. In addition, the demographic shift has just put Millennials ahead of Boomers as the largest segment of the population.

Still, studies indicate it is Boomers that have the most collective wealth and the most disposable income in America. That fact is not lost on at least some marketers. In an intriguing commentary for MediaPost directed to marketing professionals, Mark Bradbury writes, "There is a noticeable momentum shift in the marketing of mainstream brands to Boomers." The reason is that brand marketers now see "a significant loss of Boomer consumers that has not been made up for in the acquisition of new Millennial brand users. Having believed that Boomers’ brand loyalty was set in stone, many had hyper-focused on Millennials, only to learn that Boomer customers were more than willing to migrate to competing brands." Bradbury points to research to validate the claim: "Recent trend research from GfK MRI indicates that literally hundreds of CPG brands have lost 20% or more of their Boomer business over just the past five years."

Brands that have been systematically avoiding advertising to Boomers are now paying the price. You would think a demographic segment as large as Boomers (currently over 76 million) would warrant at least some attention. We are not unaware of brands that ignore us, and we are just as capable of switching brand loyalty as a Millennial or younger consumer.

Bradbury cites three examples of brands that not only appeal to Boomers, but also embrace Boomers in their marketing campaigns. Read his article to learn about these brands. We can only hope that they will teach a lesson to a marketing industry that has mistakenly and prematurely tended to cast aside the Boomer. 


5 Steps to Help Ensure Adequate Retirement Income

Guest Post by Merilee Kern

MusingsWhile plenty of people are duly committed to saving for retirement through 401k, IRA or other nest egg-inducing personal finance plays, however devotedly and even over many years, it turns out several may actually be suffering a false sense of security. 

“For many years, financial planners have espoused general formulas for determining the amount of income retirees will need, the most popular being the ‘70 percent rule’ that suggests that retirees will need to replace just 70 percent of their pre-retirement income to provide for their living needs in retirement,” notes Ray LeVitre, CFP, author of 20 Retirement Decisions You Need to Make Right Now; and founder/managing partner at Net Worth Advisory Group — a firm specializing in retirement financial planning

“That may have been an effective guideline a few decades ago when the rule was established; however, for many retirees, relying upon it today may be fraught with financial peril."

According to LeVitre, modern-day aging cost considerations include:

  • A male turning 65 years old today can be expected to live another 19 years versus 11 years in 1970; for women, they can expect to live another 23 years

  • The chances of retirees or an elder family member requiring some form of long-term care is 7 in 10.

  • Many of today’s retirees are carrying some form of debt into retirement, including mortgages, consumer debt and student loans.

  • Although inflation has moderated somewhat since the 1970s, lifestyle costs, such as housing, food and transportation consume a larger portion of a retiree’s budget today.

  • Although health care cost increases have slowed, the rate of cost increases continues to be well above the general rate of inflation.

I asked LeVitre what baseline, foundational steps those within 15 years of retirement can do to enhance lifetime income sufficiency. Here’s what he had to say:

  1. Track your expenses now. You should begin to track your living expenses and gradually adjust your budget to smooth out your consumption between your living requirements now and your requirements in retirement.

  2. Start living like a retiree now. Taking it a step further, you could take the approach of changing your lifestyle now to reflect how you expect to live in retirement. That might mean downsizing your home now, reducing your leisure travel, driving more efficient cars, and generally adopting a more frugal mindset.

  3. Increase your savings. Any combination of the first two steps should generate steady increase in excess cash flow which should be saved for retirement. Pre-retirees within 15 years of retirement should target a minimum of 15 percent of their earnings for contributing to their retirement.

  4. Start exploring your Social Security options. Retirees who are able to postpone their Social Security benefits until age 70 can significantly boost their lifetime income; and additional Social Security planning for spousal benefits could increase it further.

  5. Don’t invest too conservatively. Although the natural inclination is to reduce your exposure to risk-based investments like equities the closer you are to retirement, reducing your exposure by too much, too soon could stunt the growth of your capital. To ensure lifetime income sufficiency, today’s retirees should always have some exposure to equities. A broadly diversified, well-balanced portfolio of equities, bonds and cash offers the best opportunity to maintain the necessary growth of capital needed while minimizing volatility over the long-term.

LeVitre also underscored that, regardless of your planning method or process, it would be a mistake to succumb to standard formulas or a generalized approach to retirement planning.  

“Right now, your retirement vision—formed by your specific needs, wants, attitudes and beliefs—rests in your mind, and it will undoubtedly change as your outlook and priorities change,” he says. “But, you should always base your income needs on realistic assumptions.” So it’s time for America’s aging population to do a collective fiscal-future reality check. 

Merilee Kern, MBA, is an influential media voice and communications strategist. As the Executive Editor and Producer of "The Luxe List International News Syndicate,” she’s a revered consumer product trends expert and travel industry voice of authority who spotlights noteworthy marketplace change makers, movers and shakers. Merilee may be reached online at www.TheLuxeList.com. Follow her on Twitter here: http://twitter.com/LuxeListEditor and Facebook here: www.Facebook.com/TheLuxeList.


A Real Solution to Workplace Age Discrimination

OnaWhimAge discrimination in the workplace is a threat to Boomers in the United States, as I mentioned in my previous post. But in South Korea, age discrimination is so culturally ingrained that companies routinely force workers over 60 into retirement.

An enterprising Korean, Chung Eunsung, has come up with a terrific solution to rampant ageism: He started EverYoung, a technology company that practices a different kind of blatant discrimination: The company hires only workers who are 55 years of age and older, many of whom are former engineers and mathematicians. EverYoung's oldest employee is 83.

Chung told Tech Wire Asia, “I believe by employing seniors, we help to improve their quality of life and welfare. Korea is aging and the phenomenon is accelerating, so we believe their participation in our economy would, in fact, revitalize it, as well as breathe some life into the aging society.” The company requires its employees to take a 10-minute break every hour, and the work is performed in 4-hour shifts. Benefits include a stocked pantry, sofas and books in a break area, and use of a blood pressure machine.

Kim Seong-Kyu, a manager at EverYoung, said the company's older employees, unlike younger employees, are detail-oriented and they work diligently without being distracted. The employees monitor blog content, among other things. "They are full of passion," Kim said. "The time they have, and their interest in this work, are primarily why they come to work."

Just imagine if one or more American companies were able to follow such a model. It could revolutionize the way American business operates, solve senior unemployment, and change attitudes toward aging, all in one fell swoop. I'd love to see an American entrepreneur have the guts and wisdom to create an EverYoung look-alike in this country. Of course, the irony is that such a company here would probably be sued for discriminating against younger employees! Still, we can dream, can't we?


No Easy Solution to Age Discrimination

MusingsIf you'd like to get an eye-opening perspective on age discrimination, read Chris Farrell's recent article on NextAvenue.org. He discusses a Supreme Court case which essentially sided with R. J. Reynolds, a company that allegedly discriminated against a 49-year old highly qualified job applicant named Richard Villarreal. Despite the 50-year old Age Discrimination in Employment Act, which in theory protects those 40 years and older from age discrimination in the workplace, the Supreme Court let a lower court ruling stand; Farrell writes "The courts dismissed Villarreal’s suit saying the ADEA claim he brought only protected existing employees, not job applicants. The courts also agreed with Reynolds that Villarreal hadn’t 'diligently' pursued why he didn’t hear back about his application."

Farrell points out "The Supreme Court and many lower courts increasingly defer to employers on hiring and employment decisions when it comes to what the ADEA calls 'reasonable factors other than age.' (For example, employers can justify as a reasonable business decision laying off their most expensive workers who happen to have seniority and are mostly older.)"

So if there is no legal recourse when you believe you have been discriminated against because of your age, what can you do? Chris Farrell has some excellent suggestions, but all of them put the onus on Congress or the federal EEOC to take action.

Farrell makes an impassioned plea to government and industry to institute a kind of hiring known as "safe harbor," along with training programs for older workers: "The timing may be propitious for an experiment combining safe-harbor hiring and well-funded training programs for older workers. After eight years of steady economic growth and an unemployment rate at 4.4 percent, employers are currently looking for workers. Yet management too often seems blind to the opportunities available from recruiting older applicants with skills, knowledge and experience."

Sadly, there is no easy solution to age discrimination, which puts many Boomers at risk in the job market. Maybe this is one reason an increasing number of Boomers choose to work for themselves.

Read Farrell's thoughtful article here: http://www.nextavenue.org/the-supreme-court-turns-its-back-on-age-discrimination/